GetRocket SMS
Ruby Capital Group
Support
GetRocket SMS is the internal application Ruby Capital Group employees use to text with businesses about commercial financing. It is not available to the general public.
Contact us
Email newdeals@rubycapitalgroup.com and we’ll get back to you during business hours, Monday through Friday.
Common questions
I received a text from this app and don't want more.
Reply STOP to the message. Further texts to that number stop immediately, and the request is recorded. You can also email us at the address above.
I can't sign in.
GetRocket SMS only accepts Ruby Capital Group and Blue Ridge Advance Google Workspace accounts. Make sure you are signing in with your work address. If your account is correct and sign-in still fails, contact us and we will check that your account is authorized.
I'm not getting notifications.
Check that notifications are allowed for GetRocket SMS in the iOS Settings app, then confirm alerts are turned on inside the app. If they are on and alerts still are not arriving, contact us.
The app looks out of date.
GetRocket SMS loads the latest version automatically. Close the app fully and reopen it. If the problem continues, contact us with a description of what you are seeing.
I lost my phone.
Contact us immediately so we can end your sessions and remove access from that device.