GetRocket SMS

GetRocket SMS is a private, internal business application operated by Ruby Capital Group. Our employees use it to send and answer text messages with businesses that have asked about, or applied for, commercial financing. It is not available to the general public, there is no self-service sign-up, and sign-in is restricted to verified Google Workspace accounts of Ruby Capital Group and its affiliate Blue Ridge Advance.

Employee account information

When an employee signs in with their work Google account, we receive their name, work email address, and profile image from Google. We use this solely to identify the employee, apply their permissions, and attribute their activity within the system.

Business contact records

Employees upload and maintain lists of businesses to contact. These records may include a business name, the names of its owners or contacts, phone numbers, and email addresses, and notes about the conversation. We also record whether a business has asked not to be texted, so that request is honoured everywhere in the system.

Text messages and attachments

The app stores the text messages sent and received through it, their delivery status, and any pictures or files an employee attaches to a message, including photos taken with the device camera or chosen from the photo library.

Device and security information

If an employee turns notifications on, we store the token the browser or Apple issues so we can deliver alerts to that device. We also keep session and activity records for security and audit purposes.

Messages are sent through a licensed business messaging provider from numbers registered to Ruby Capital Group or Blue Ridge Advance. Every outbound message identifies the sender, and any recipient can stop further messages by replying STOP at any time. Message and data rates may apply.

We do not use advertising, advertising identifiers, or third-party analytics or tracking software. We do not track users across other companies’ apps or websites. We do not sell personal information, and we do not share it for cross-context behavioral advertising. The app does not collect location data, your device’s contacts, health data, or browsing history from outside the app.

Information is shared only as needed to operate the service:

• Service providers. We use vendors to operate the system, including cloud hosting and text-message delivery. They may process information only to provide those services to us.
• Our own systems.Conversation outcomes are shared with Ruby Capital Group’s internal deal-management system so that a business that applies for financing is handled by the same team that spoke with it.
• Legal requirements. We may disclose information where required by law or to protect our legal rights.

Data is stored on cloud infrastructure located in the United States and is encrypted in transit. Access is limited to authorized personnel, and permissions restrict what each employee can see. We retain records for as long as needed for the business relationship and to meet our legal and recordkeeping obligations, including the obligation to keep a record of opt-out requests.

Employees may turn notifications, camera access, and photo access on or off at any time in the iOS Settings app. A business that no longer wishes to receive messages can reply STOP. Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you. To make a request, contact us using the details below.

GetRocket SMS is a workplace tool intended only for employees. It is not directed to children, and we do not knowingly collect information from anyone under 18.

If we make material changes to this policy, we will update the date at the top of this page and, where appropriate, notify employees within the app.

Ruby Capital Group
newdeals@rubycapitalgroup.com